Mission / Vision / Values
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English
INTEGRATED QUALITY AND ENVIRONMENTAL POLICY
The direction of Acción Laboral, from its commitment to Quality, Environment and Continuous Improvement, has defined this Integrated Quality and Environment Policy as an integral part of its business strategy:
MISSION
Our mission focuses on working with individuals and organizations, facilitating their adaptation to the evolution of the labor market y and society and under the premise of sustainability. We help companies grow and professionally develop the workers, providing them with the necessary tools and skills to meet their needs and expectations..
VIEW
To be a model company at a national level, in services oriented to provide solutions in human resources, training and placement, both for individuals as well as for the companies.
Our objective is to maintain for our company a sustained and balanced growth over time, treating as a priority those aspects that produce impacts on the environment, in accordance with the needs of our public and private clients and the services we provide, maintaining a transparent focus towards society and their allies while seeking a sustainable balance between the needs of the people and collaborators that shape our organization, which we, in short , define as "Shared Success".
VALUES
- Customer Orientation: We work to achieve the satisfaction of our internal and external clients, adapting our services to their needs, offering each one a personalized treatment and managing their expectations in order to help them achieve their goals.
- Orientation to results:We work to achieve the objectives of our projects and the profitability for our clients.
- People: We bet on a team of people and collaborators proud to belong to the organization. A good working climate is a winning formula.
- Honesty: Fundamental in the projects we develop, we believe in transparency to achieve the best
results in our collaborations. - Environmental Commitment: We continuously improve the management of our processes and activities to reduce significant impacts on the environment, ensuring compliance of legal as well as other regulations that we adopt on a voluntary basis. In addition, we are committed to the sustainable use of resources through the application of our environmental plan in all our offices.
- Innovation: We offer innovative solutions taking advantage of the creativity and talent of our team, which differentiates us from the competition.
- Flexibility: We have the flexibility to adapt to the requirements of our stakeholders in a global, dynamic, changing and competitive environment.
- Search for Excellence: We optimize our processes in order to offer better services every day. The satisfaction of our customers (internal and external) is our biggest reason for pride.
- Commitment to Society: We contribute to the development of individuals and companies by offering quality services, with environmental responsibility while highlighting people, their skills and competencies.
- Communication: We prepare our internal and external communication plan before starting each
project and issue clear messages to ensure the success of our services.
